Methods of shipment and delivery of products
All items in our catalog have an indicative delivery time of 60 to 90 days from the time of order. This is because the products are handcrafted and on a single order.
We will take care to respect the punctuality of the indicated times trying to anticipate them; please contact Customer Service on +39 0423 410000 or by email at art.interiors99@legalmail.it before purchasing if Delivery Times are decisive for the purchase decision.
To initiate the shipping procedure, the Seller requires the availability to receive the supply: if the availability given is not respected, any storage and/or redelivery costs will be charged to the customer. The customer is required to authorize the shipment or collect the supply within 30 days of receiving the notification of the availability of products in the warehouse.
Each shipment contains: in addition to the products purchased, the relative transport document/invoice.
The delivery of the Products purchased through the Seller's Website can take place in various ways.
Home delivery of the purchased products to the Customer with couriers specialized in furniture and furnishings to guarantee the best level of service, but in the case of small parcels, furnishing accessories or replacements, they can also take place with express courier. For additional information on shipping costs, times and methods, the Seller refers to the Shipping section.
Upon receipt of the goods at home, the Customer is required to check:
- The number of packages delivered corresponds to that indicated in the accompanying document.
- The packaging is intact, not damaged or wet or otherwise altered.
In the event of anomalies, the Customer must have the same detected and noted down exactly by the courier and reject the delivery. Otherwise, the possibility of asserting one's rights in this regard will cease to exist.
Chiodelli Arte will undertake to return the intact goods within the time necessary, giving priority to replacement. The timing of replacement or repair of the product depends exclusively on the manufacturer's policies.
THE SHIPPING INCLUDED IS ALWAYS TO BE CONSIDERED BY THE DOOR. Deliveries to the floor and any assembly (in any case always available) are to be estimated separately.
Delivery to our store and collection by the customer in Via Delle Industrie 53, 31010 Fonte (TV) every weekday during opening hours.
Shipping cost
ITALY
The following table describes the shipping costs, divided according to the geographical areas where Chiodelli Arte can send the goods, valid for all orders processed.
Furthermore, the costs indicated are to be considered valid, and charged to the Consumer, with reference to the Chiodelli Arte policy for returns and withdrawals, as described in point 7 of the General Conditions of Sale.
| Volume (m³) | A |
B |
|---|---|---|
| 0.00 - 0.05 | €9.00 | €13.00 |
| 0.06 - 0.50 | €19.00 | €29.00 |
| 0.51 - 1.00 | €46.00 | €54.00 |
| 1.01 - 1.50 | €69.00 | €81.00 |
| 1.51 - 2.00 | €92.00 | €108.00 |
| 2.01 - 2.50 | €115.00 | €135.00 |
| 2.51 - 3.00 | €138.00 | €162.00 |
| 3.01 - 3.50 | €161.00 | €189.00 |
| 3.51 - 4.00 | €184.00 | €216.00 |
| 4.01 - 4.50 | €207.00 | €189.00 |
| 4.51 - 5.00 | €230.00 | €270.00 |
| 5.01 and above | €304.00 | €350.00 |
| A |
|---|
| Abruzzo |
| Basilicata |
| Campania |
| Emilia Romagna |
| Friuli Venezia Giulia |
| Lazio |
| Liguria |
| Lombardy |
| Brands |
| Molise Molise |
| Piedmont |
| Sicily |
| A |
|---|
| Tuscany |
| Trentino Alto Adige |
| Umbria |
| Valle d'Aosta |
| Veneto |
| B |
|---|
| Calabria |
| Puglia |
| Sardinia |
| Minor Islands |
| Zone Franche |
ABROAD
For all countries outside Italy Chiodelli Arte reserves the right to establish the final transport costs.
For information, contact Customer Service on +39 0423 410000 or by email at art.interiors99@legalmail.it .